Thank you for shopping at Sassy Becca . If, for any reason, you are not completely satisfied with a purchase We invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.
Return & Refund Policy
You are entitled to cancel your order within 3 days giving a reason for doing so. The deadline for cancelling an order is 3 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise your right of cancellation, you must inform us of your decision by email: email@example.com.
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the goods to be eligible for a return, please make sure that: The goods were purchased in the last 15 days. The goods are in the original packaging and a proof of purchase needs to be provided
The following Goods cannot be returned: Goods made to your specifications or clearly personalised and goods which were unsealed after delivery and due to health protection or hygiene reasons are no longer acceptable.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you so in doubt contact us first. We will let you know what to do.
You are responsible for the cost and risk of returning the goods to us. Contact us by mail and we will send you the steps to follow for returning the good. We cannot be held responsible for goods damaged or lost in return shipment.
Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If the goods were marked as gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. If the goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.
Contact Us: If you have any questions or doubts about our Returns and Refunds Policy, please contact us by email: firstname.lastname@example.org